Refund Policy
Effective Date: [Insert Effective Date]
This Refund Policy outlines the conditions under which refunds or adjustments may be provided for our services.
1. Service Cancellation by Customer
- You may cancel or reschedule a service by notifying us at least 24 hours prior to the scheduled service time.
- If cancellation is made within the allowed time frame, any advance payment may be refunded or adjusted toward a future booking.
- Cancellations made after the service team has been dispatched are not eligible for a refund.
2. Service Cancellation by 24×7 Home Service Care
- In rare cases, we may need to cancel or reschedule a booking due to unforeseen circumstances (such as staff unavailability, extreme weather, or operational issues).
- In such cases, you will be offered an option to reschedule or receive a full refund of any prepaid amount.
3. Unsatisfactory Service
- If you are not satisfied with the quality of service, please report the issue to us within 24 hours of completion.
- We will review the case and, if found valid, may offer a free re-service or a partial/full refund depending on the situation.
4. Mode of Refund
- Approved refunds will be processed to your original payment method (bank, UPI, or wallet) within 7–10 business days.
- Processing times may vary depending on your payment provider or bank.
5. Non-Refundable Situations
- When incorrect information (address, contact number, or timing) is provided by the customer.
- When services are completed as requested and no issue is reported within 24 hours.
- For promotional, discounted, or customized service packages.
6. Contact for Refund Queries
If you have any concerns or wish to request a refund, please contact us using the details below.
Our team will verify your request and assist you through the refund process.
24×7 Home Service Care
Website: https://24x7homeservicecare.in